Shipping policy
At HairElan, we want every customer to enjoy a smooth shopping experience from checkout to delivery. Below you’ll find all the details about our shipping process.
🌍 Free Worldwide Shipping
We are proud to offer free standard shipping across the globe — no minimum order required.
📦 Processing Times
- Orders are processed within 1–3 business days after purchase.
- You will receive an order confirmation email followed by a shipping confirmation with tracking details once your package is on its way.
🚚 Estimated Delivery Times
- United States, Canada & Europe: 5–10 business days
- Asia & Oceania: 7–14 business days
- Rest of the World: 10–20 business days
Delivery times may vary slightly due to customs clearance, holidays, or unforeseen courier delays.
🔍 Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can follow your package in real time.
❗ Delayed or Missing Packages
If your order hasn’t arrived within the estimated timeframe, please first check the tracking link provided. If you still need assistance, contact us at hello@hairelan.com our team is here to help.
📩 Contact Us
For any shipping-related questions, please reach out through our Contact Us page or email hello@hairelan.com.